Privacy policy

📑 Privacy Policy – She Rides

Last updated: September 3, 2025

This privacy policy applies to the website and webshop of She Rides, accessible via www.sherides.nl

She Rides operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”).

As we use Shopify to run our webshop, certain data is also processed by Shopify. This policy explains how we collect, use, and disclose personal information when you visit, use, or make a purchase through our Services.

1. Personal Information We Collect

We may collect or process the following categories of personal information, depending on your use of the Services:

  • Contact details: name, billing and shipping address, phone number, email address.

  • Financial information: payment card and account details, transaction data, payment confirmations.

  • Account information: username, password, preferences, settings.

  • Transaction data: items you view, add to your cart, purchase, return, or exchange.

  • Communication data: information you share when contacting customer support.

  • Device data: IP address, browser information, network connection.

  • Usage information: how and when you navigate through our webshop.

2. Sources of Personal Information

We obtain personal information:

  • Directly from you, for example when creating an account or making a purchase.

  • Automatically via the webshop, including through cookies and similar technologies.

  • Through our service providers, such as payment processors and shipping partners.

  • Through marketing partners or third parties (if applicable).

3. How We Use Your Information

We use personal information for:

  • Providing & improving Services: processing orders, arranging shipping, handling returns, personalizing your shopping experience.

  • Marketing & advertising: sending promotions via email, SMS, or post, and showing personalized ads (including via Shopify).

  • Security & fraud prevention: detecting illegal or suspicious activity and protecting accounts.

  • Customer communication: responding to inquiries and providing support.

  • Legal purposes: complying with laws and legal requests.

  • 4. Disclosure of Information

    We may share your personal information:

    • With Shopify and our service providers (payments, IT, shipping, data analysis).

    • With marketing partners to show you relevant advertisements.

    • When you give us permission (e.g., social media integrations).

    • Within our corporate group or affiliates.

    • In the event of a business transaction (merger, acquisition, or bankruptcy).

    5. Relationship with Shopify

    Our webshop is hosted by Shopify. Shopify may collect and use personal information to:

    • Provide and improve the Services.

    • Combine data with information from other Shopify webshops.

    For more information about how Shopify handles your data, see:

    👉 Shopify Privacy Policy

  • 6. Third-Party Websites

    Our webshop may contain links to external websites. We are not responsible for the privacy and security policies of these external sites. Always review their own privacy policies.

    7. Children’s Data

    Our Services are not intended for individuals under the age of majority. We do not knowingly collect data from persons under the age of 16.

    8. Security and Retention

    We take measures to protect your data, but cannot guarantee 100% security.

    We retain your data for as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

  • 9. Your Rights

    Depending on your place of residence, you may have the following rights:

    • Access to your data.

    • Correction of inaccurate data.

    • Deletion of your data.

    • Data portability.

    • Objection to or restriction of processing.

    • Withdrawal of consent (where processing is based on consent).

    You can exercise your rights by contacting us using the details below.

    10. International Transfers

    We may store and process your data outside the EU or the UK. This is always done based on valid transfer mechanisms, such as the EU Standard Contractual Clauses.

    11. Changes to This Policy

    We may update this privacy policy from time to time. When changes are made, we will update the “Last updated” date and publish the revised policy on our website.

  • 12. Contact

    Do you have questions about this privacy policy or your rights?

    Please contact us at: info@sherides.nl